Intake that never sleeps
Answers inbound calls, including after hours, and captures the caller’s name, number and the nature of the legal matter.
LAW FIRMS
Capture more cases and serve clients better.
A prospective client calls once. An AI voice agent answers, collects the details you need and books the consultation, while your attorneys stay in court or in conference.
USE CASES
What AI can do for Law Firms.
Structured intake
Asks your set of intake questions (practice area, jurisdiction, urgency) and sends a clean summary to the attorney or your case management system.
Consultation booking
Books consultations on the right attorney’s calendar and sends text or email confirmations and reminders.
Follow-up and routing
Follows up with new inquiries, routes urgent calls to an on-call attorney and flags callers who need a human. It says it is an AI assistant and does not give legal advice.
DID YOU KNOW
The numbers behind the opportunity.
In Clio’s 2024 secret-shopper study of 500 US law firms, only 40% of firms answered the phone calls, down from 56% in 2019.1
“Only 40% of firms answered the phone calls (down from 56% in 2019).”
In the same study, just 33% of firms responded to emails from prospective clients, down from 40% in 2019.1
“Just 33% of firms responded to the emails (down from 40% in 2019).”
Clio’s 2025 Legal Trends Report found 79% of legal professionals use AI, but 53% say their firm has no AI policy or that they are unaware of one.2
Clio’s 2025 consumer survey found most clients (78%) want their lawyer to disclose AI use. A good reason to be open about it.2
“most clients (78%) want them to disclose it.”
Figures are quoted from the sources listed below. They describe the wider industry, not ConnectATD results.
HOW WE HELP
Services built for Law Firms.
AI Voice Agents
An AI voice agent answers every call, qualifies the caller and books the appointment.
Ask About Voice Agents →Workflow Automation
Connect your CRM, scheduling and follow-ups so repetitive work runs itself.
Book Free AI Audit →AI Chatbots
A chatbot trained on your business answers questions and captures leads around the clock.
Book Free AI Audit →Confidentiality and ethics
ABA Formal Opinion 512, as summarized in The Bar Examiner, says informed client consent is required before inputting client information into many generative AI tools, and that boilerplate waivers will not suffice. Rules vary by state, so confirm with your state bar. We build around your confidentiality duties and keep legal advice with your attorneys.
NEXT STEP
See where AI fits your business.
We map where calls and leads slip through and what it would cost to fix.
Book your free AI audit
Plain English, no jargon, and a written summary of what we recommend.
Book Free AI Audit →Sources
- Phone Calls Ignored, Emails Unanswered: Fixing the First Impression Problem for Law Firms (on Clio’s 2024 Legal Trends Report), 2Civility, Illinois Supreme Court Commission on Professionalism (2024). ↩
- Clio Legal Trends Report Outlines Ways Technology Helps Firms Earn More From Clients and Cases (on Clio’s 2025 report), 2Civility, Illinois Supreme Court Commission on Professionalism (2025). ↩