Answer every call
Answers inbound calls around the clock, including lunch hours and after hours, and books new-patient appointments straight into your calendar.
MEDICAL & DENTAL
Fill your schedule, not just your inbox.
An AI voice agent that answers every call, books appointments and follows up with patients, so your front desk can focus on the people in the room.
USE CASES
What AI can do for Medical & Dental Practices.
Two-way reminders
Sends appointment reminders by call and text. Patients can confirm, cancel or reschedule in the same conversation.
Fill open slots
Contacts patients on your cancellation list when a slot opens up.
Routine questions and recall
Handles hours, location, accepted insurance and what to bring, then follows up with recall and post-visit messages. Anything clinical or urgent goes to your staff.
DID YOU KNOW
The numbers behind the opportunity.
In a 2026 MGMA poll, 32% of medical groups reported higher patient no-show rates year to date than in 2025.1
“32% of medical groups reported higher patient no-show rates year to date compared with 2025.”
A Cochrane review of seven studies (5,841 participants) found moderate-quality evidence that text message reminders improved attendance at healthcare appointments compared with no reminder.2
In a Wakefield Research survey of 1,000 healthcare consumers for Kyruus, 80% said they want self-service online appointment scheduling.3
“80 percent of consumers want self-service online appointment scheduling.”
A vendor analysis of 4,280 patient calls across 26 dental practices in one month found that 38% of inbound calls went unanswered. It is one dental group, not a national figure.4
The 2025 AMA physician survey found each physician completes about 40 prior authorization requests a week, taking around 13 hours of physician and staff time.5
“around 13 hours of physician and staff time weekly”
Figures are quoted from the sources listed below. They describe the wider industry, not ConnectATD results.
HOW WE HELP
Services built for Medical & Dental Practices.
AI Voice Agents
An AI voice agent answers every call, qualifies the caller and books the appointment.
Ask About Voice Agents →Workflow Automation
Connect your CRM, scheduling and follow-ups so repetitive work runs itself.
Book Free AI Audit →AI Chatbots
A chatbot trained on your business answers questions and captures leads around the clock.
Book Free AI Audit →Patient privacy comes first
Medical and dental work involves protected health information. We scope each build around your privacy and HIPAA obligations, keep clinical questions with your staff, and never present the AI as a clinician.
NEXT STEP
See where AI fits your business.
We map where calls and leads slip through and what it would cost to fix.
Book your free AI audit
Plain English, no jargon, and a written summary of what we recommend.
Book Free AI Audit →Sources
- About 1 in 3 medical groups see higher no-shows in 2026 as patients face higher costs, MGMA (2026). ↩
- Mobile phone messaging reminders for attendance at healthcare appointments, Cochrane Database of Systematic Reviews (2013). ↩
- Digital Patient Experience Hinges on Online Appointment Scheduling (Kyruus 2023 Care Access Benchmark Report), TechTarget Patient Engagement (2023). ↩
- We Analyzed 4,280 Dental Patient Calls Across 26 Practices, Peerlogic (2026). ↩
- Latest prior auth survey shows promised reform remains elusive, American Medical Association (2026). ↩